Privacy Policy

1. Overview

SAP Thumbprint Holdings, LLC ("Chicken1of1," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit chicken1of1.com and use our card breaking services. Please read this policy carefully. If you do not agree with its terms, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when using our Services, including:

• Name and contact information (email address, phone number)
• Shipping address for card delivery
• Communications with our support team (email, Instagram DMs, contact form submissions)
• Break preferences and participation history
• Seller information if you use our Sell To Us service (product details, payment info)
• Any additional information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Device information (browser type, operating system, device type)
• IP address and general geographic location
• Pages visited, time spent on pages, and referring website or search terms
• Analytics data through Google Analytics and Ahrefs Analytics
• Cookies and similar tracking technologies (see Section 4)

2.3 Third-Platform Information

When you interact with us on Whatnot, Fanatics Live, or Instagram, those platforms collect information according to their own privacy policies, which we do not control. We may receive limited information from those platforms (such as your username or order details) in connection with your purchases or interactions.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill break orders and shipping
• Communicate with you about your orders, breaks, and services
• Provide customer support and respond to inquiries
• Improve our website, content, and services
• Analyze website traffic and usage patterns
• Send promotional materials and break announcements (with your consent)
• Comply with legal obligations and prevent fraud
• Protect the rights and safety of our team and community

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. The types of cookies we use:

• Essential cookies: Required for basic website functionality — always active
• Analytics cookies: Help us understand how visitors use our site (Google Analytics, Ahrefs Analytics)
• Functional cookies: Remember your preferences and settings
• Marketing cookies: Used for targeted advertising only with your consent

You can control and disable cookies through your browser settings. Note that disabling certain cookies may affect some features of the website.

California residents: see Section 8 below for your CCPA rights, including the right to opt out of certain data sharing.

5. Third-Party Services

We work with the following third-party services that may receive information about your use of our Services. These services have their own privacy policies.

• Hosting & Infrastructure: Vercel, Cloudflare
• Analytics: Google Analytics, Ahrefs Analytics
• Email: Resend (transactional email from contact form submissions)
• Streaming Platforms: Whatnot, Fanatics Live (live break platform transactions)
• Social Media: Instagram (community and customer communications)
• Chat Support: Crisp (if enabled — customer support chat widget)
• Tag Manager: Google Tag Manager (manages marketing and analytics scripts)

We encourage you to review the privacy policies of these third-party services.

6. Information Sharing

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Third-party companies listed in Section 5 that help us operate our Services, under confidentiality obligations
• Legal Requirements: When required by law, regulation, subpoena, or court order
• Protection: To protect the rights, privacy, safety, or property of Chicken1of1, our team, or our community
• Business Transfers: In connection with a merger, acquisition, bankruptcy, or sale of all or part of our assets

7. Data Security

We implement reasonable technical and organizational security measures to protect your information, including:

• TLS/SSL encryption for data in transit
• Secure hosting infrastructure (Vercel, Cloudflare)
• Limited access to personal data on a need-to-know basis
• Secure payment processing via third-party platforms (we do not store payment card data)

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data. In the event of a data breach that affects your rights and freedoms, we will notify affected individuals as required by applicable law.

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with additional rights regarding your personal information:

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, and how we use and share it
• Right to Delete: You may request deletion of your personal information, subject to certain legal exceptions
• Right to Correct: You may request correction of inaccurate personal information
• Right to Opt-Out of Sale/Sharing: We do not sell your personal information. If this changes, we will provide a "Do Not Sell or Share My Personal Information" link
• Right to Limit Sensitive Data Use: You may request that we limit the use of your sensitive personal information to what is necessary to provide the Services
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights

To exercise your California privacy rights, contact us at hello@chicken1of1.com. We will respond to verifiable consumer requests within 45 days.

9. Data Retention

We retain your personal information only as long as necessary to provide our Services and comply with legal obligations. Specifically:

• Order & Shipping Information: Minimum 3 years to support potential disputes; 7 years for tax and legal compliance
• Contact Form Submissions: Up to 2 years
• Marketing Consent: Until you withdraw consent or unsubscribe
• Analytics Data: Per each analytics provider's retention policy (Google Analytics default: 26 months)

When data is no longer needed, we delete or anonymize it in accordance with applicable law.

10. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to or restrict certain processing of your data
• Data portability (receive your data in a structured, machine-readable format)
• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at hello@chicken1of1.com. We will respond within 30 days.

11. Do Not Track Signals

Some browsers transmit "Do Not Track" signals. We currently do not respond to Do Not Track signals because there is no established industry standard for compliance. We will update this policy if a recognized standard is established.

12. International Users

Our Services are intended for users in the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States where our servers and third-party service providers are located. By using our Services, you consent to the transfer of your information to the United States.

If you are located in the European Economic Area (EEA) or United Kingdom and believe GDPR applies to you, please contact us at hello@chicken1of1.com to discuss your rights under GDPR, including your legal basis for processing, rights of access, rectification, erasure, portability, and the right to object.

13. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at hello@chicken1of1.com and we will promptly delete such information.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our Services after changes are posted constitutes your acceptance of the revised policy.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: